1-st email
"Action: Final Warning, 72 Hour Suspension
Violation: Unapproved Third Party Software"
2-end email
after when i cry :)
Dear XXXXXXXXXXXXXXXX,
The status of your Customer Support ticket #000000000 has changed to "Answered."
You can view your ticket details or check its status by clicking the link below:
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Hi XXXXXXXXX
I am sorry that it has taken a while for me to answer your ticket today, I hope you are well.
Your World of Warcraft account is currently under a temporary suspension due to a breach of our policies. We have already sent an email with more details but can inform you that the suspension will last for 72 hours. You will be able to play again after this time.
Please note that no further action will be taken if there are no more breaches of the Terms of Use or policies. Check below for more information.
The game client may monitor your computer's RAM and/or CPU processes for unauthorized third party programs running concurrently with the game.
An unauthorized third party program is defined as any third party software (including Addons) that facilitates cheating; intercepts, mines or collects information from the game database; or allows modifying or hacking of the game interface, environment or experience in any way not expressly authorized by Blizzard Entertainment.
This action has been taken in accordance with our Terms of Use and our In-game Policies (In-Game and Forum Policies - Battle.net Support), which all players acknowledge and agree to prior to playing World of Warcraft. These policies and conditions allow us to maintain a fun and safe game environment for all of our players.
Our Battle.net Terms of Use can be found at Blizzard Entertainment: Battle.net Terms of Use. Further information on the different levels of account penalty we can apply is available at
http://ift.tt/TBgxeG.
We now consider this matter closed and would not look to enter into further discussion on the subject.
Have a great day in there
What does the “Answered” status mean?
- A ticket in “Answered” status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click “Need More Help” in-game, after you view the in-game response.
- Or, you can choose the “I still have a problem” option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead."
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://ift.tt/1B4Y7VB;; and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
"Action: Final Warning, 72 Hour Suspension
Violation: Unapproved Third Party Software"
2-end email
after when i cry :)
Dear XXXXXXXXXXXXXXXX,
The status of your Customer Support ticket #000000000 has changed to "Answered."
You can view your ticket details or check its status by clicking the link below:
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Hi XXXXXXXXX
I am sorry that it has taken a while for me to answer your ticket today, I hope you are well.
Your World of Warcraft account is currently under a temporary suspension due to a breach of our policies. We have already sent an email with more details but can inform you that the suspension will last for 72 hours. You will be able to play again after this time.
Please note that no further action will be taken if there are no more breaches of the Terms of Use or policies. Check below for more information.
The game client may monitor your computer's RAM and/or CPU processes for unauthorized third party programs running concurrently with the game.
An unauthorized third party program is defined as any third party software (including Addons) that facilitates cheating; intercepts, mines or collects information from the game database; or allows modifying or hacking of the game interface, environment or experience in any way not expressly authorized by Blizzard Entertainment.
This action has been taken in accordance with our Terms of Use and our In-game Policies (In-Game and Forum Policies - Battle.net Support), which all players acknowledge and agree to prior to playing World of Warcraft. These policies and conditions allow us to maintain a fun and safe game environment for all of our players.
Our Battle.net Terms of Use can be found at Blizzard Entertainment: Battle.net Terms of Use. Further information on the different levels of account penalty we can apply is available at
http://ift.tt/TBgxeG.
We now consider this matter closed and would not look to enter into further discussion on the subject.
Have a great day in there
What does the “Answered” status mean?
- A ticket in “Answered” status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click “Need More Help” in-game, after you view the in-game response.
- Or, you can choose the “I still have a problem” option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead."
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://ift.tt/1B4Y7VB;; and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
Action: Final Warning, 72 Hour Suspension
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