hb not installing or authenticating for me

i tried the installer and the zip. the installer says:

[02DC:0C74][2015-01-04T12:47:07]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\JenellaNutella\Desktop\Honorbuddy Installer v2.5.12479.763.exe, cmdline: ''

[02DC:0C74][2015-01-04T12:47:07]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'

[02DC:0C74][2015-01-04T12:47:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\JENELL~1\AppData\Local\Temp\Honorbuddy_2 0150104124708.log'

[02DC:0C74][2015-01-04T12:47:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\JenellaNutella\Desktop\Honorbuddy Installer v2.5.12479.763.exe'

[02DC:0C74][2015-01-04T12:47:08]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'

[02DC:0C74][2015-01-04T12:47:08]i100: Detect begin, 3 packages

[02DC:0C74][2015-01-04T12:47:08]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.50727.1'

[02DC:0C74][2015-01-04T12:47:08]i000: Setting string variable 'NETFRAMEWORK45' to value '378675'

[02DC:0C74][2015-01-04T12:47:08]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.

[02DC:0C74][2015-01-04T12:47:08]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570

[02DC:0C74][2015-01-04T12:47:08]i101: Detected package: NetFx451Web, state: Present, cached: None

[02DC:0C74][2015-01-04T12:47:08]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial

[02DC:0C74][2015-01-04T12:47:08]i101: Detected package: Honorbuddy, state: Absent, cached: None

[02DC:0C74][2015-01-04T12:47:08]i199: Detect complete, result: 0x0

[02DC:08B4][2015-01-04T12:47:14]i000: Setting string variable 'InstallFolder' to value 'C:\Users\JenellaNutella\Desktop'

[02DC:0C74][2015-01-04T12:47:14]i200: Plan begin, 3 packages, action: Install

[02DC:0C74][2015-01-04T12:47:14]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web

[02DC:0C74][2015-01-04T12:47:14]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.

[02DC:0C74][2015-01-04T12:47:14]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86

[02DC:0C74][2015-01-04T12:47:14]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\JENELL~1\AppData\Local\Temp\Honorbuddy_2 0150104124708_0_vcredist110_x86.log'

[02DC:0C74][2015-01-04T12:47:14]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\JENELL~1\AppData\Local\Temp\Honorbuddy_2 0150104124708_1_Honorbuddy_rollback.log'

[02DC:0C74][2015-01-04T12:47:14]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\JENELL~1\AppData\Local\Temp\Honorbuddy_2 0150104124708_1_Honorbuddy.log'

[02DC:0C74][2015-01-04T12:47:14]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[02DC:0C74][2015-01-04T12:47:14]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None

[02DC:0C74][2015-01-04T12:47:14]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[02DC:0C74][2015-01-04T12:47:14]i299: Plan complete, result: 0x0

[02DC:0C74][2015-01-04T12:47:14]i300: Apply begin

[02DC:0C74][2015-01-04T12:47:19]i000: Caching bundle from: 'C:\Users\JENELL~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\.be\Honorbuddy Installer v2.5.12479.763.exe' to: 'C:\Users\JenellaNutella\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\Honorbuddy Installer v2.5.12479.763.exe'

[02DC:0C74][2015-01-04T12:47:19]i320: Registering bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, version: 2.5.12479.763

[02DC:01F8][2015-01-04T12:47:19]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\JenellaNutella\Desktop\vcredist_x86.exe

[02DC:01F8][2015-01-04T12:47:19]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://ift.tt/1nzJsgL

[02DC:01F8][2015-01-04T12:47:22]e000: Error 0x800700e8: Failed to write message type to pipe.

[02DC:01F8][2015-01-04T12:47:22]e000: Error 0x800700e8: Failed to write send message to pipe.

[02DC:01F8][2015-01-04T12:47:22]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAI NER_OR_PAYLOAD message to per-machine process.

[02DC:01F8][2015-01-04T12:47:22]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\JENELL~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x800700e8.

[02DC:01F8][2015-01-04T12:47:22]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x800700e8. Retrying...

[02DC:01F8][2015-01-04T12:47:22]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\JenellaNutella\Desktop\vcredist_x86.exe

[02DC:01F8][2015-01-04T12:47:25]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://ift.tt/1nzJsgL

[02DC:01F8][2015-01-04T12:47:28]e000: Error 0x800700e8: Failed to write message type to pipe.

[02DC:01F8][2015-01-04T12:47:28]e000: Error 0x800700e8: Failed to write send message to pipe.

[02DC:01F8][2015-01-04T12:47:28]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAI NER_OR_PAYLOAD message to per-machine process.

[02DC:01F8][2015-01-04T12:47:28]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\JENELL~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x800700e8.

[02DC:01F8][2015-01-04T12:47:28]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x800700e8. Retrying...

[02DC:01F8][2015-01-04T12:47:28]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\JenellaNutella\Desktop\vcredist_x86.exe

[02DC:01F8][2015-01-04T12:47:31]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://ift.tt/1nzJsgL

[02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to write message type to pipe.

[02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to write send message to pipe.

[02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAI NER_OR_PAYLOAD message to per-machine process.

[02DC:01F8][2015-01-04T12:47:34]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\JENELL~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x800700e8.

[02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to write message type to pipe.

[02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to write send message to pipe.

[02DC:01F8][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_CLEANUP message to per-machine process.

[02DC:0C74][2015-01-04T12:47:34]e000: Error 0x800700e8: Failed while caching, aborting execution.

[02DC:0C74][2015-01-04T12:47:34]i330: Removed bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916}

[02DC:0C74][2015-01-04T12:47:34]i352: Removing cached bundle: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, from path: C:\Users\JenellaNutella\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\

[02DC:0C74][2015-01-04T12:47:35]e000: Error 0x800700e8: Failed to write message type to pipe.

[02DC:0C74][2015-01-04T12:47:35]e000: Error 0x800700e8: Failed to write send message to pipe.

[02DC:0C74][2015-01-04T12:47:35]e000: Error 0x800700e8: Failed to send message to per-machine process.

[02DC:0C74][2015-01-04T12:47:35]i399: Apply complete, result: 0x800700e8, restart: None, ba requested restart: No





while the zip files are unable to launch due to authentication.



i tried deleting the microsoft visual c+++ and rebooting, but still the same issue

hb not installing or authenticating for me