character not found

Hey



not related for 100% to Hb but...



i got this problem the second time: character not found on 5 accounts

last time i got this problem i was needed to writte a gm to port me in town



but this time i got 5 wows on same bnet acc and i am a bit scared to write a ticket to unsuck 5 chars



they are as far as i know in a instance.



does anyone know this problem and know how to solve it without waiting on serverrestart?



greetings

character not found